The Ghana Chamber of Telecommunications wishes, on behalf of its members, to respond to a publication on your website dated Monday, March 18th, 2018 under the above headline.
The story said, “Mobile network providers and their agents are in an ongoing practice of violating the Subscriber Identification Module (SIM) Registration Regulation (L.I. 2006).”
The above story further said, “Telecommunication network providers did not send representation for the interface and stakeholders at the meeting requested journalists present to demand answers from the industry”
These conclusions were drawn from video evidence presented by the Consumer Advocacy Center (CAC) and summary analysis deduced from the evidence during the World Consumer Rights Day 2019 (WCRD).
We wish to state categorically that the mobile industry does not sell or condone the selling of pre-registered SIM cards by street vendors or traders.
As responsible corporate entities, we have binding contracts with our distributors and terminate same when they are flouted in that regard. We will continue to work with our Regulators in finding medium to long-term solutions to manage the problem of SIM cards registered with fictitious credentials.
Our position is bulleted below in response to the ongoing dialogue;
In conclusion, we will urge the CAC led by Prof. Goski Alabi to submit the said evidence for scrutiny and redress by the mobile industry. We also wish to recommend to the CAC to avoid short-serving the industry to such important events like engaging with our customers.
We encourage customers to desist from purchasing pre-registered SIM cards and report such practices to the police and/or mobile network operators for resolution.
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Signed,
Derek Laryea
Head, Research
Ghana Chamber of Telecommunications
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