Standard Chartered Bank Ghana Limited has announced a 100% waiver on account to wallet transaction fees for its customers from October 26-30, 2020.
This comes on the back of Customer Service Week, which is commemorated globally from October 5-9, and the bank’s bid to dedicate the whole month of October to celebrating its customers nationwide.
From October 26 to 30, clients will transfer money directly from their account to their mobile money wallet, or a third-party wallet, without incurring the costs that are normally associated with account to wallet transactions.
Speaking on the rollout of this client initiative, Yvonne Fosua Gyebi, Head, Retail Banking, Standard Chartered Bank Ghana said: “To celebrate all Standard Chartered Bank clients, who are very integral to our being ‘Here for Good’, we are pleased to waive 100% of fees on all Mobile Money transfers for the rest of the week in October 2020.
“Our clients are indeed our heartbeat, and this is our way of saying “thank you” for continuously choosing Standard Chartered as your preferred bank.”
Standard Chartered Bank has continued to roll out innovative ways of making banking for its clients relevant, experiential, simple and rewarding. The SC Mobile App and Straight2Bank platforms are part of the bank’s digitally innovative products to fulfil its determination to provide the best digital banking lifestyle for clients.
Furthermore, this will not be the first time the bank is waiving fees for its clients. In May, during the lockdown effected as a result of COVID-19, fees for mobile money transfers up to GH¢100 were waived to a flat rate of 0.75%, while up to 100% of interbank Instant Pay and Automated Clearing House transfers initiated on SC Mobile and Straight2Bank platforms of the bank were completely waived.
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