In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its customers. The integration of technology into Customer Relationship Management (CRM) is driving innovation and supporting sustainable business growth. Customer Relationship Management (CRM) encompasses a range of activities aimed at understanding customers and managing their interactions with a […] The post Redefining

The prestigious 4th Head of State Invitational Golf Tournament concluded in grand style on Friday, 28th November at the Achimota Golf Club, marking a significant highlight in Ghana’s annual sporting calendar. The event was honoured by the presence of His Excellency President John Dramani Mahama, whose attendance underscored the national importance of the tournament in […] The post 4th

By Evelyn ARTHUR, Tema The President of the Tema Distributors Association of GoldenTree Products, Evelyn Ofosu Kunadu Yiadom, has called on members to intensify public education on the health and nutritional benefits of cocoa as part of efforts to boost sales and strengthen the GoldenTree brand. Madam Ofosu Kunadu Yiadom, who is also Managing Director […] The post GoldenTree

The Controller and Accountant-General, Kwesi Agyei, has indicated that government is committed to reducing the contractor payment time after submission of completion certificates – by January 2026. He made this statement at the 3rd Annual Conference of the African Association of Accountants-General (AAAG) closing ceremony, which has just concluded in Accra. “Payment time may be […] The post Gov’t

By Juliet Aguiar DUGBARTEY, Agona Nkwanta Yinson Ghana has deepened its commitment to strengthening Science, Technology, Engineering and Mathematics (STEM) education as it trained 100 teachers from 84 schools in in the Ahanta West Municipality of the Western Region. The fourth annual STEM Training for teachers’ programme, forms part of the company’s broader efforts to […] The post Yinson

By  Abubakari Saddiq ADAMS Ghana’s healthcare sector is undergoing a significant digital transformation, integrating technologies such as electronic health records (EHRs), telemedicine, and interconnected medical devices to enhance patient care and operational efficiency. This shift towards digitalization aims to bridge the equity gap and increase access to quality healthcare services across the nation. Notably, the […] The post ICT

By Samuel Sam Bonzali Rural Bank (BRB) PLC has held its 14th Annual General Meeting, with a call on Rural and Community Banks (RCBs) to adopt more robust credit risk management systems to withstand current macroeconomic challenges and support the growth of small and medium enterprises (SMEs). Stakeholders urged RCBs to expand their loan portfolios, […] The post Bonzali

 By Kizito CUDJOE The Chartered Institute of Marketing, Ghana (CIMG) has called for deeper collaboration with government to strengthen the country’s competitive identity, arguing that Ghana’s long-term economic transformation hinges on a deliberate, data-driven approach to national branding. President-CIMG Michael Abbiw noted that no country has achieved sustained development without first defining and projecting a […] The post CIMG

For what has become a November ritual, the Minister of Finance has just presented the sophomore budget for his administration. Earlier in the year, his party assumed office with a decisive mandate, following widespread criticism of the prior administration’s economic management. In March, while presenting the maiden budget, the minister made clear the extent of […] The post SIKAKROM

By Kingsley Webora TANKEH The Chief Executive Officer (CEO) of Telecel Ghana, Patricia Obo-Nai has urged internal auditors to evolve from their traditional role as fault-finding “business police” to become strategic, forward-looking business enablers. This comes at a time when businesses are more prone to cyber risks than ever before, compounded by a wave of […] The post Internal

By J. N. Halm Business is a matter of hunting and farming. This, I insist. Management legend Peter Drucker backs me. He says, “The purpose of a business is to create and keep a customer.” The creating is the “hunting” and the “keeping” is the farming. Interestingly, for decades, businesses have focused intently on the […] The post The journey up: Understanding

By Juliet Aguiar DUGBARTEY, Tarkwa Gold Fields Ghana Foundation (GFGF) has ended a three-day Science, Technology, Engineering and Mathematics (STEM) Career workshop for Junior High School (JHS) three students across its host communities. Aimed at deepening interest and participation in STEM fields, the celebration hosted different schools of JHS students each day, allowing for meaningful […] The post Gold

 By Elizabeth PUNSU, Obuasi AngloGold Ashanti (AGA) Obuasi Mine has unveiled a new initiative to strengthen women’s participation in technical and vocational fields, enrolling 42 women in its maiden Women in Industry Skills Empowerment (WISE) programme. The mining company also admitted 58 young people into its long-standing Community Youth Apprenticeship Programme. The Youth Apprenticeship Programme, […] The post AngloGold

By Juliet Aguiar Dugbartey Fifteen young men and women from Tarkwa Mine host communities of Gold Fields Ghana have graduated from the Community Youth Apprenticeship Training (CYAT) Programme. The CYAT is an initiative of Gold Fields Ghana Foundation (GFGF)  equipped the youth with employable skills in domestic and industrial electrification. According to Dr. Catherine Kuupol […] The post Fifteen

By Kizito CUDJOE The country must sharpen its focus on quality if it hopes to stand out in an increasingly crowded African manufacturing market, the Minister of Trade, Agribusiness and Industry, Elizabeth Ofosu-Adjare, has said. She urged producers to maintain uncompromising standards as competition intensifies across the continent, especially under the African Continental Free Trade […] The post Quality

Walk into any successful organisation and you’ll notice something remarkable. It’s not just the impressive systems, the sleek technology, or even the visionary strategy that makes the company work. At the heart of every thriving enterprise are its people; competent, empowered, and genuinely engaged in the mission of the organisation. This idea forms the backbone […] The post Industry

Commercial banks in the country have been urged by the Bank of Ghana (BoG) to urgently upgrade their core banking systems. This has become neccessary because most existing platforms “may not be compatible” with the technical and governance standards required for non-interest banking as the regulator prepares to introduce a dual-licencing framework for the sector. […] The post  Editorial:

I recently came across a video of a recent visit by the President and the Minister of Foreign Affairs to China and learned something profound about our country that needs to be addressed. What the  images reveal is not merely a lapse in preparation. They expose a deeper misunderstanding of how nations connect to the […] The post Re-Imagine

Karpowership Ghana, in collaboration with the Ghana Education Service, the Ministry of Gender, and TVET Services has held a one-day programme to inspire young girls in Takoradi to pursue careers in traditionally male-dominated fields. The programme, held in celebration of the International Day of the Girl Child, attracted over 300 students, along with teachers and […] The post Karpowership

By Kingsley Webora TANKEH Ghana has ranked very low in an Infrastructure Transparency Index (ITI), a global benchmark that reveals deep-seated issues in how public construction projects are awarded and managed, scoring just 35.76 percent. The ITI, launched by Transparency International Ghana in partnership with CoST Ghana, places the nation below the global average of […] The post Infrastructure